Incidents | Dermloop Incidents reported on status page for Dermloop https://status.dermloop.io/ https://d1lppblt9t2x15.cloudfront.net/logos/55fdf6c9c09bf23c9cb4856363784556.png Incidents | Dermloop https://status.dermloop.io/ en Desktop recovered https://status.dermloop.io/ Sat, 06 Jun 2026 17:38:27 +0000 https://status.dermloop.io/#3b464330f1c10ddeddc7b7e8eb0032f85ee8dd52664e621a17cfca6516539a28 Desktop recovered Desktop went down https://status.dermloop.io/ Sat, 06 Jun 2026 17:37:50 +0000 https://status.dermloop.io/#3b464330f1c10ddeddc7b7e8eb0032f85ee8dd52664e621a17cfca6516539a28 Desktop went down Main API recovered https://status.dermloop.io/ Wed, 03 Jun 2026 08:36:07 +0000 https://status.dermloop.io/#0961398de02fbe5c55e098c827962bd563867a01e479a77e0b2ed5d5dcb3a373 Main API recovered Main API went down https://status.dermloop.io/ Wed, 03 Jun 2026 08:35:09 +0000 https://status.dermloop.io/#0961398de02fbe5c55e098c827962bd563867a01e479a77e0b2ed5d5dcb3a373 Main API went down Content API recovered https://status.dermloop.io/ Mon, 11 May 2026 21:49:38 +0000 https://status.dermloop.io/#1ff06cdb01067cf2a689d036fa94e127714c351961ed885a3f49cbfa2497fd7f Content API recovered Content API went down https://status.dermloop.io/ Mon, 11 May 2026 21:48:52 +0000 https://status.dermloop.io/#1ff06cdb01067cf2a689d036fa94e127714c351961ed885a3f49cbfa2497fd7f Content API went down Desktop recovered https://status.dermloop.io/ Thu, 16 Apr 2026 12:11:19 +0000 https://status.dermloop.io/#d60a120950a74718093977daa60c48d09e18d40607c0793a4b1e0e34a109a4eb Desktop recovered Desktop went down https://status.dermloop.io/ Thu, 16 Apr 2026 12:10:16 +0000 https://status.dermloop.io/#d60a120950a74718093977daa60c48d09e18d40607c0793a4b1e0e34a109a4eb Desktop went down Realtime API recovered https://status.dermloop.io/ Thu, 16 Apr 2026 10:41:07 +0000 https://status.dermloop.io/#3466c46dc964fbc60db6e39cd3b2412f1c77b1ceb798bd17ee187f76b137f626 Realtime API recovered Realtime API went down https://status.dermloop.io/ Thu, 16 Apr 2026 10:40:33 +0000 https://status.dermloop.io/#3466c46dc964fbc60db6e39cd3b2412f1c77b1ceb798bd17ee187f76b137f626 Realtime API went down Realtime API recovered https://status.dermloop.io/ Thu, 16 Apr 2026 10:12:04 +0000 https://status.dermloop.io/#0e183055a119de5c202d149c20ec7d7e58af49ea496a95a7d5edc12d6238e9da Realtime API recovered Realtime API went down https://status.dermloop.io/ Thu, 16 Apr 2026 10:10:32 +0000 https://status.dermloop.io/#0e183055a119de5c202d149c20ec7d7e58af49ea496a95a7d5edc12d6238e9da Realtime API went down Realtime API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 22:21:07 +0000 https://status.dermloop.io/#71ff01410dadafd7732a7a1a1663dadd027c36296656b7344a96a5b2a08386cf Realtime API recovered Realtime API went down https://status.dermloop.io/ Wed, 15 Apr 2026 22:17:28 +0000 https://status.dermloop.io/#71ff01410dadafd7732a7a1a1663dadd027c36296656b7344a96a5b2a08386cf Realtime API went down Authentication API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 22:13:19 +0000 https://status.dermloop.io/#5cbc81f4b3eb3e00f6e433b4e11955681ebac1fc285b315be3f402af47607b95 Authentication API recovered Authentication API went down https://status.dermloop.io/ Wed, 15 Apr 2026 22:12:07 +0000 https://status.dermloop.io/#5cbc81f4b3eb3e00f6e433b4e11955681ebac1fc285b315be3f402af47607b95 Authentication API went down Main API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 22:05:27 +0000 https://status.dermloop.io/#cf5f2c7cf37e8c7062b242b6a64484552f4bcfe9ae6b5fafaf638c85cfa798d5 Main API recovered Desktop recovered https://status.dermloop.io/ Wed, 15 Apr 2026 22:05:23 +0000 https://status.dermloop.io/#650e84fe078c977e043e303de8c4220e8153d31bed25f6b2f8df0b20f2d1726f Desktop recovered Desktop went down https://status.dermloop.io/ Wed, 15 Apr 2026 22:03:27 +0000 https://status.dermloop.io/#650e84fe078c977e043e303de8c4220e8153d31bed25f6b2f8df0b20f2d1726f Desktop went down Main API went down https://status.dermloop.io/ Wed, 15 Apr 2026 22:03:25 +0000 https://status.dermloop.io/#cf5f2c7cf37e8c7062b242b6a64484552f4bcfe9ae6b5fafaf638c85cfa798d5 Main API went down Realtime API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 22:01:37 +0000 https://status.dermloop.io/#0bc1daf237fa3744eaf28863c3199e69f181f134a40fe96e6ba69d97f3feea67 Realtime API recovered Realtime API went down https://status.dermloop.io/ Wed, 15 Apr 2026 21:58:12 +0000 https://status.dermloop.io/#0bc1daf237fa3744eaf28863c3199e69f181f134a40fe96e6ba69d97f3feea67 Realtime API went down Authentication API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 21:29:19 +0000 https://status.dermloop.io/#a4967b08cc57b2e229b41825087ef2815c03296abd659e319dcc0aa19f35d637 Authentication API recovered Authentication API went down https://status.dermloop.io/ Wed, 15 Apr 2026 21:28:12 +0000 https://status.dermloop.io/#a4967b08cc57b2e229b41825087ef2815c03296abd659e319dcc0aa19f35d637 Authentication API went down Main API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 21:21:15 +0000 https://status.dermloop.io/#0b65bced21e6e1715cdf5bd627b5adfd563669d768fd6c2c532134a0d591d207 Main API recovered Desktop recovered https://status.dermloop.io/ Wed, 15 Apr 2026 21:19:59 +0000 https://status.dermloop.io/#86ea53911c58eb237dbe9ef4b855cbd9652b162a3e91517a67bb27d3ff9206e1 Desktop recovered Main API went down https://status.dermloop.io/ Wed, 15 Apr 2026 21:18:44 +0000 https://status.dermloop.io/#0b65bced21e6e1715cdf5bd627b5adfd563669d768fd6c2c532134a0d591d207 Main API went down Desktop went down https://status.dermloop.io/ Wed, 15 Apr 2026 21:18:34 +0000 https://status.dermloop.io/#86ea53911c58eb237dbe9ef4b855cbd9652b162a3e91517a67bb27d3ff9206e1 Desktop went down Realtime API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 21:16:31 +0000 https://status.dermloop.io/#ba6dccf54acbaedc37466dbc1cda52b736546ee593f460e5b2b09c8d1e76d68d Realtime API recovered Realtime API went down https://status.dermloop.io/ Wed, 15 Apr 2026 21:13:10 +0000 https://status.dermloop.io/#ba6dccf54acbaedc37466dbc1cda52b736546ee593f460e5b2b09c8d1e76d68d Realtime API went down Authentication API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 21:08:33 +0000 https://status.dermloop.io/#edb53964c015b5bfc681ef06f5462b7d73eaa09a807b2b88ac9a4e3050cba0a6 Authentication API recovered Authentication API went down https://status.dermloop.io/ Wed, 15 Apr 2026 21:07:39 +0000 https://status.dermloop.io/#edb53964c015b5bfc681ef06f5462b7d73eaa09a807b2b88ac9a4e3050cba0a6 Authentication API went down Main API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 20:45:29 +0000 https://status.dermloop.io/#4f3556887eb1fb9ae19acb7e288d9ca9c8989fe1694cde600765f4d598fd3b07 Main API recovered Desktop recovered https://status.dermloop.io/ Wed, 15 Apr 2026 20:45:03 +0000 https://status.dermloop.io/#d6990b0cc05c968069b2177fdba329135c102ae54b1eb1a068bcc381a2cd3d98 Desktop recovered Realtime API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 20:43:27 +0000 https://status.dermloop.io/#5a74fb6490e142a53e89e60c7f57f6a3c29f1f3adb22dad8ed52922283369839 Realtime API recovered Desktop went down https://status.dermloop.io/ Wed, 15 Apr 2026 20:43:21 +0000 https://status.dermloop.io/#d6990b0cc05c968069b2177fdba329135c102ae54b1eb1a068bcc381a2cd3d98 Desktop went down Main API went down https://status.dermloop.io/ Wed, 15 Apr 2026 20:43:18 +0000 https://status.dermloop.io/#4f3556887eb1fb9ae19acb7e288d9ca9c8989fe1694cde600765f4d598fd3b07 Main API went down Realtime API went down https://status.dermloop.io/ Wed, 15 Apr 2026 20:38:13 +0000 https://status.dermloop.io/#5a74fb6490e142a53e89e60c7f57f6a3c29f1f3adb22dad8ed52922283369839 Realtime API went down Authentication API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 20:34:14 +0000 https://status.dermloop.io/#3cf4129a8d51c81f01713647cd6cf13c3dd1d3c5fcec14b6e01c17f3f4868e8c Authentication API recovered Authentication API went down https://status.dermloop.io/ Wed, 15 Apr 2026 20:33:24 +0000 https://status.dermloop.io/#3cf4129a8d51c81f01713647cd6cf13c3dd1d3c5fcec14b6e01c17f3f4868e8c Authentication API went down Main API recovered https://status.dermloop.io/ Wed, 15 Apr 2026 20:27:16 +0000 https://status.dermloop.io/#4f9494e4303ff0b5f99c7a0cea94713455647779a74eb400774260a331122378 Main API recovered Main API went down https://status.dermloop.io/ Wed, 15 Apr 2026 20:26:34 +0000 https://status.dermloop.io/#4f9494e4303ff0b5f99c7a0cea94713455647779a74eb400774260a331122378 Main API went down Main API recovered https://status.dermloop.io/ Mon, 13 Apr 2026 12:57:22 +0000 https://status.dermloop.io/#c222d5b75ffe049945300d7d61c8e5165a8593eab53842afb0365e212dd5ed4d Main API recovered Authentication API recovered https://status.dermloop.io/ Mon, 13 Apr 2026 12:57:22 +0000 https://status.dermloop.io/#7f3475f6d55e87aaf8cfeabd7f257792a059a8d7afbf3b8b585be03df88f50f4 Authentication API recovered Authentication API went down https://status.dermloop.io/ Mon, 13 Apr 2026 12:56:45 +0000 https://status.dermloop.io/#7f3475f6d55e87aaf8cfeabd7f257792a059a8d7afbf3b8b585be03df88f50f4 Authentication API went down Main API went down https://status.dermloop.io/ Mon, 13 Apr 2026 12:56:40 +0000 https://status.dermloop.io/#c222d5b75ffe049945300d7d61c8e5165a8593eab53842afb0365e212dd5ed4d Main API went down Main API recovered https://status.dermloop.io/ Mon, 13 Apr 2026 09:23:11 +0000 https://status.dermloop.io/#0cfcbe0b8d8d22e994ec6d0c36da81cb34fd833ac98aa0b0704d65c7994ce1bd Main API recovered Authentication API recovered https://status.dermloop.io/ Mon, 13 Apr 2026 09:23:10 +0000 https://status.dermloop.io/#14a11fee1639dd33f1503dbc2942c4c15035acf6503a6e494bc903c427db70c0 Authentication API recovered Desktop recovered https://status.dermloop.io/ Mon, 13 Apr 2026 09:22:57 +0000 https://status.dermloop.io/#cb744e563ca9b15042f668ac2708c3b21a9cb2b49f53b180f26fceb168d0dc90 Desktop recovered Realtime API recovered https://status.dermloop.io/ Mon, 13 Apr 2026 09:21:11 +0000 https://status.dermloop.io/#fe6f3f5de5bee98130d35f9a3cc40efc31e861d70c848fa97364f96589cd409b Realtime API recovered Desktop went down https://status.dermloop.io/ Mon, 13 Apr 2026 09:19:19 +0000 https://status.dermloop.io/#cb744e563ca9b15042f668ac2708c3b21a9cb2b49f53b180f26fceb168d0dc90 Desktop went down Desktop recovered https://status.dermloop.io/ Mon, 13 Apr 2026 09:16:37 +0000 https://status.dermloop.io/#b97d05a571e5c4c82475331801ce3ebd8e2f1f3e4b0a5cc4c5cef9b3eae35258 Desktop recovered Desktop went down https://status.dermloop.io/ Mon, 13 Apr 2026 09:15:52 +0000 https://status.dermloop.io/#b97d05a571e5c4c82475331801ce3ebd8e2f1f3e4b0a5cc4c5cef9b3eae35258 Desktop went down Desktop recovered https://status.dermloop.io/ Mon, 13 Apr 2026 09:08:12 +0000 https://status.dermloop.io/#248690910418a2ab3106c28840ee24004d0ea8271187b8045249421a587bd61a Desktop recovered Desktop went down https://status.dermloop.io/ Mon, 13 Apr 2026 09:07:21 +0000 https://status.dermloop.io/#248690910418a2ab3106c28840ee24004d0ea8271187b8045249421a587bd61a Desktop went down Desktop recovered https://status.dermloop.io/ Mon, 13 Apr 2026 09:03:52 +0000 https://status.dermloop.io/#24ecd672f0741ee61c32c512e430238a4622a070ca6038342e7b870c8d799981 Desktop recovered Desktop went down https://status.dermloop.io/ Mon, 13 Apr 2026 08:50:54 +0000 https://status.dermloop.io/#24ecd672f0741ee61c32c512e430238a4622a070ca6038342e7b870c8d799981 Desktop went down Desktop recovered https://status.dermloop.io/ Mon, 13 Apr 2026 08:49:19 +0000 https://status.dermloop.io/#236aea6dadb8d9d1b9360ca912ec2d94ffa61419490ab25735def1a8a740937e Desktop recovered Desktop went down https://status.dermloop.io/ Mon, 13 Apr 2026 08:48:46 +0000 https://status.dermloop.io/#236aea6dadb8d9d1b9360ca912ec2d94ffa61419490ab25735def1a8a740937e Desktop went down Desktop recovered https://status.dermloop.io/ Mon, 13 Apr 2026 08:47:02 +0000 https://status.dermloop.io/#9820080db6cbf86ce9cb94c0ab8034b48482a6618243bb7e28a7e8bb4553a0d1 Desktop recovered Desktop went down https://status.dermloop.io/ Mon, 13 Apr 2026 08:44:07 +0000 https://status.dermloop.io/#9820080db6cbf86ce9cb94c0ab8034b48482a6618243bb7e28a7e8bb4553a0d1 Desktop went down Authentication API went down https://status.dermloop.io/ Mon, 13 Apr 2026 08:43:21 +0000 https://status.dermloop.io/#14a11fee1639dd33f1503dbc2942c4c15035acf6503a6e494bc903c427db70c0 Authentication API went down Main API went down https://status.dermloop.io/ Mon, 13 Apr 2026 08:43:17 +0000 https://status.dermloop.io/#0cfcbe0b8d8d22e994ec6d0c36da81cb34fd833ac98aa0b0704d65c7994ce1bd Main API went down Realtime API went down https://status.dermloop.io/ Mon, 13 Apr 2026 08:42:44 +0000 https://status.dermloop.io/#fe6f3f5de5bee98130d35f9a3cc40efc31e861d70c848fa97364f96589cd409b Realtime API went down Authentication API recovered https://status.dermloop.io/ Wed, 08 Apr 2026 22:24:14 +0000 https://status.dermloop.io/#9609231fb5486426ba8815182a6ea10a604fcaf2ab51d27dbdf7c3ad9bd18118 Authentication API recovered Realtime API recovered https://status.dermloop.io/ Wed, 08 Apr 2026 22:24:02 +0000 https://status.dermloop.io/#74567535943187da90ccee02da922d65206b63eb19c71373bc258931c5a700e2 Realtime API recovered Realtime API went down https://status.dermloop.io/ Wed, 08 Apr 2026 22:23:06 +0000 https://status.dermloop.io/#74567535943187da90ccee02da922d65206b63eb19c71373bc258931c5a700e2 Realtime API went down Authentication API went down https://status.dermloop.io/ Wed, 08 Apr 2026 22:22:06 +0000 https://status.dermloop.io/#9609231fb5486426ba8815182a6ea10a604fcaf2ab51d27dbdf7c3ad9bd18118 Authentication API went down Main API recovered https://status.dermloop.io/ Wed, 08 Apr 2026 10:56:53 +0000 https://status.dermloop.io/#4b885e2b049e4f7876a632155fc2776c7234751056d80fe8cbd6ce3af621e8bc Main API recovered Main API went down https://status.dermloop.io/ Wed, 08 Apr 2026 10:56:10 +0000 https://status.dermloop.io/#4b885e2b049e4f7876a632155fc2776c7234751056d80fe8cbd6ce3af621e8bc Main API went down Images are temporarily unavailable https://status.dermloop.io/incident/527258 Wed, 12 Mar 2025 21:14:00 -0000 https://status.dermloop.io/incident/527258#2ad0afae87b4098902b70c1f417b56395dea5bf62f41645818c4b881450b110c Images are available once again Images are temporarily unavailable https://status.dermloop.io/incident/527258 Wed, 12 Mar 2025 20:57:00 -0000 https://status.dermloop.io/incident/527258#b5a022894f6de59ea01c31b0469387240b0fcbece2d6fbf41d43f852d6d29840 Images are currently unavailable due to an issue at our infrastructure provider. Updates being rolled out https://status.dermloop.io/incident/478102 Sun, 15 Dec 2024 20:00:32 -0000 https://status.dermloop.io/incident/478102#c7bbf93dde7c4190556cf3ed779e1098b021af76ac3f0c7294746b334981e479 Updates are being rolled out. Dermloop might temporarily be unavailable. Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Tue, 19 Nov 2024 22:00:20 -0000 https://status.dermloop.io/incident/464367#36ac22c350ed7244e880dea8a3cf67ad43ebfb9d6282041c8a7817a00126364e Users might experience instability across the entire platform. Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 21:00:00 -0000 https://status.dermloop.io/incident/227880#f896608efc3adc4461e34b3977750c8dc1ebec0a521ef17483c72f0bf1b60d28 Maintenance completed Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 17:00:00 -0000 https://status.dermloop.io/incident/227880#72520ca341f8a1738aa2ed2ce9e52a972f0fabe90f1de3bdefa24fe78d942610 Our team is migrating the entire infrastructure from Microsoft Azure to a european cloud provider. Clinical services will be unavailable during the period. Learn and other apps should not be affected. Though degraded performance might occur.