Incidents | Dermloop Incidents reported on status page for Dermloop https://status.dermloop.io/ https://d1lppblt9t2x15.cloudfront.net/logos/55fdf6c9c09bf23c9cb4856363784556.png Incidents | Dermloop https://status.dermloop.io/ en Authentication API recovered https://status.dermloop.io/ Thu, 30 Jul 2026 08:47:46 +0000 https://status.dermloop.io/#118079b2bb805b92416b92241a194e5f9fb56e71efd7ae572e88c2dc2c2131bf Authentication API recovered Main API recovered https://status.dermloop.io/ Thu, 30 Jul 2026 08:47:32 +0000 https://status.dermloop.io/#7090ce283dcb89323c615dd80f4fc7df578f196ba428d57551127d2d21bd17c9 Main API recovered Authentication API went down https://status.dermloop.io/ Thu, 30 Jul 2026 08:46:43 +0000 https://status.dermloop.io/#118079b2bb805b92416b92241a194e5f9fb56e71efd7ae572e88c2dc2c2131bf Authentication API went down Main API went down https://status.dermloop.io/ Thu, 30 Jul 2026 08:46:41 +0000 https://status.dermloop.io/#7090ce283dcb89323c615dd80f4fc7df578f196ba428d57551127d2d21bd17c9 Main API went down Main API recovered https://status.dermloop.io/ Wed, 29 Jul 2026 18:49:31 +0000 https://status.dermloop.io/#9e7a4bd1ca6b71f7b53854cef6652447d5c72359c8157e3a19bc39608c60b0d7 Main API recovered Authentication API recovered https://status.dermloop.io/ Wed, 29 Jul 2026 18:49:31 +0000 https://status.dermloop.io/#174c2b4d846024477d91e50622f43cf7513729e83655372f5d2a96351fa7a4af Authentication API recovered Realtime API recovered https://status.dermloop.io/ Wed, 29 Jul 2026 18:49:12 +0000 https://status.dermloop.io/#72ff755541a4b1fd3e89314e004014411b7052bedd46b4d0fbbf3d56534ddd1e Realtime API recovered Main API went down https://status.dermloop.io/ Wed, 29 Jul 2026 18:48:44 +0000 https://status.dermloop.io/#9e7a4bd1ca6b71f7b53854cef6652447d5c72359c8157e3a19bc39608c60b0d7 Main API went down Authentication API went down https://status.dermloop.io/ Wed, 29 Jul 2026 18:48:43 +0000 https://status.dermloop.io/#174c2b4d846024477d91e50622f43cf7513729e83655372f5d2a96351fa7a4af Authentication API went down Realtime API went down https://status.dermloop.io/ Wed, 29 Jul 2026 18:48:40 +0000 https://status.dermloop.io/#72ff755541a4b1fd3e89314e004014411b7052bedd46b4d0fbbf3d56534ddd1e Realtime API went down Authentication API recovered https://status.dermloop.io/ Tue, 14 Jul 2026 02:37:25 +0000 https://status.dermloop.io/#b7172eb17834394c072e90b7f788baa05cc58f7085e739f87d50e60dbe874767 Authentication API recovered Main API recovered https://status.dermloop.io/ Tue, 14 Jul 2026 02:37:22 +0000 https://status.dermloop.io/#61afc2ca4718bdefae22d324d92c027da71461b1b8a42aa046958bc1532b43eb Main API recovered Authentication API went down https://status.dermloop.io/ Tue, 14 Jul 2026 02:31:24 +0000 https://status.dermloop.io/#b7172eb17834394c072e90b7f788baa05cc58f7085e739f87d50e60dbe874767 Authentication API went down Main API went down https://status.dermloop.io/ Tue, 14 Jul 2026 02:31:21 +0000 https://status.dermloop.io/#61afc2ca4718bdefae22d324d92c027da71461b1b8a42aa046958bc1532b43eb Main API went down Realtime API recovered https://status.dermloop.io/ Mon, 13 Jul 2026 21:34:29 +0000 https://status.dermloop.io/#9437c815de27ca61cf2433594b4693cb8f35d60422352d17b66d8fea90ac594a Realtime API recovered Main API recovered https://status.dermloop.io/ Mon, 13 Jul 2026 21:33:29 +0000 https://status.dermloop.io/#96f50240cded197c020242b5d7e0cf6f974d82ce0f70d9b2691139e93d90c519 Main API recovered Main API went down https://status.dermloop.io/ Mon, 13 Jul 2026 21:27:39 +0000 https://status.dermloop.io/#96f50240cded197c020242b5d7e0cf6f974d82ce0f70d9b2691139e93d90c519 Main API went down Realtime API went down https://status.dermloop.io/ Mon, 13 Jul 2026 21:27:38 +0000 https://status.dermloop.io/#9437c815de27ca61cf2433594b4693cb8f35d60422352d17b66d8fea90ac594a Realtime API went down Desktop recovered https://status.dermloop.io/ Mon, 13 Jul 2026 18:36:53 +0000 https://status.dermloop.io/#39aa12ffcfa095436d0d1b86a265d0e4a90a14355866ad59b051893b4375e233 Desktop recovered Desktop went down https://status.dermloop.io/ Mon, 13 Jul 2026 18:33:21 +0000 https://status.dermloop.io/#39aa12ffcfa095436d0d1b86a265d0e4a90a14355866ad59b051893b4375e233 Desktop went down Realtime API recovered https://status.dermloop.io/ Tue, 07 Jul 2026 01:11:35 +0000 https://status.dermloop.io/#909c4061ea4a93c736c3b28a86055636d504faf10cfb5f9ad3a0535c0a7c6f68 Realtime API recovered Authentication API recovered https://status.dermloop.io/ Tue, 07 Jul 2026 01:11:12 +0000 https://status.dermloop.io/#f0c56b852d93d2af2498cd92978965e08e31f9e9166a3b5ad67093f7674a0771 Authentication API recovered Main API recovered https://status.dermloop.io/ Tue, 07 Jul 2026 01:10:07 +0000 https://status.dermloop.io/#b3b57935f2e3767e3ac906d3544d18faa84c0ec6964de004167546e72f246d47 Main API recovered Desktop recovered https://status.dermloop.io/ Tue, 07 Jul 2026 01:09:27 +0000 https://status.dermloop.io/#690400eb7a00133b1601a2c877359920476eb5a7e96cd3163f444de5804879b0 Desktop recovered Desktop went down https://status.dermloop.io/ Tue, 07 Jul 2026 01:03:52 +0000 https://status.dermloop.io/#690400eb7a00133b1601a2c877359920476eb5a7e96cd3163f444de5804879b0 Desktop went down Main API went down https://status.dermloop.io/ Tue, 07 Jul 2026 00:05:30 +0000 https://status.dermloop.io/#b3b57935f2e3767e3ac906d3544d18faa84c0ec6964de004167546e72f246d47 Main API went down Main API recovered https://status.dermloop.io/ Mon, 06 Jul 2026 23:59:28 +0000 https://status.dermloop.io/#86b723659359094e639f41e20f844dfc133e4e9a173851b82af1860b9eed132b Main API recovered Desktop recovered https://status.dermloop.io/ Mon, 06 Jul 2026 23:56:30 +0000 https://status.dermloop.io/#d3a2ac10c65c653a4ff578fcd49104554f86d6c7aa6408a37d28f008a5f8fd99 Desktop recovered Desktop went down https://status.dermloop.io/ Mon, 06 Jul 2026 23:55:20 +0000 https://status.dermloop.io/#d3a2ac10c65c653a4ff578fcd49104554f86d6c7aa6408a37d28f008a5f8fd99 Desktop went down Desktop recovered https://status.dermloop.io/ Mon, 06 Jul 2026 23:39:51 +0000 https://status.dermloop.io/#7fecb84238db211b31c5fe03ad06c563ab2f6ea15e8a7ef852df32eb1fdc4811 Desktop recovered Desktop went down https://status.dermloop.io/ Mon, 06 Jul 2026 23:37:47 +0000 https://status.dermloop.io/#7fecb84238db211b31c5fe03ad06c563ab2f6ea15e8a7ef852df32eb1fdc4811 Desktop went down Main API went down https://status.dermloop.io/ Mon, 06 Jul 2026 23:28:04 +0000 https://status.dermloop.io/#86b723659359094e639f41e20f844dfc133e4e9a173851b82af1860b9eed132b Main API went down Main API recovered https://status.dermloop.io/ Mon, 06 Jul 2026 23:24:09 +0000 https://status.dermloop.io/#2b4350b71642d5d5c95f7d7d24ee82e7aac2aacb1ee5c2ed917f6aa068ae0f7c Main API recovered Authentication API went down https://status.dermloop.io/ Mon, 06 Jul 2026 23:04:03 +0000 https://status.dermloop.io/#f0c56b852d93d2af2498cd92978965e08e31f9e9166a3b5ad67093f7674a0771 Authentication API went down Main API went down https://status.dermloop.io/ Mon, 06 Jul 2026 23:03:30 +0000 https://status.dermloop.io/#2b4350b71642d5d5c95f7d7d24ee82e7aac2aacb1ee5c2ed917f6aa068ae0f7c Main API went down Realtime API went down https://status.dermloop.io/ Mon, 06 Jul 2026 23:03:14 +0000 https://status.dermloop.io/#909c4061ea4a93c736c3b28a86055636d504faf10cfb5f9ad3a0535c0a7c6f68 Realtime API went down Desktop recovered https://status.dermloop.io/ Mon, 06 Jul 2026 20:20:51 +0000 https://status.dermloop.io/#8e2b94036c50f501997668ab76416f3e229877cac6e2b54b0b093c3cd97a07cd Desktop recovered Main API recovered https://status.dermloop.io/ Mon, 06 Jul 2026 20:20:50 +0000 https://status.dermloop.io/#cc0c3b131bfed19b198de47b6f40ae9c0ac321b3d587ff52f4ed3175e90f5469 Main API recovered Realtime API recovered https://status.dermloop.io/ Mon, 06 Jul 2026 20:20:08 +0000 https://status.dermloop.io/#7552e0bfe85cbe41d1c1bbc01078f75b399fe208bb48ed3edbf3a197afe22237 Realtime API recovered Authentication API recovered https://status.dermloop.io/ Mon, 06 Jul 2026 20:19:19 +0000 https://status.dermloop.io/#156bce28ae97784f5d1d91c7c17100f33dead8d352141c6a5114de40901d0884 Authentication API recovered Desktop went down https://status.dermloop.io/ Mon, 06 Jul 2026 20:17:58 +0000 https://status.dermloop.io/#8e2b94036c50f501997668ab76416f3e229877cac6e2b54b0b093c3cd97a07cd Desktop went down Realtime API went down https://status.dermloop.io/ Mon, 06 Jul 2026 20:12:03 +0000 https://status.dermloop.io/#7552e0bfe85cbe41d1c1bbc01078f75b399fe208bb48ed3edbf3a197afe22237 Realtime API went down Authentication API went down https://status.dermloop.io/ Mon, 06 Jul 2026 20:03:34 +0000 https://status.dermloop.io/#156bce28ae97784f5d1d91c7c17100f33dead8d352141c6a5114de40901d0884 Authentication API went down Main API went down https://status.dermloop.io/ Mon, 06 Jul 2026 20:03:26 +0000 https://status.dermloop.io/#cc0c3b131bfed19b198de47b6f40ae9c0ac321b3d587ff52f4ed3175e90f5469 Main API went down Authentication API recovered https://status.dermloop.io/ Thu, 18 Jun 2026 19:16:46 +0000 https://status.dermloop.io/#3099dc133be963421ae7efcb346107da7f381256d0985e7a9649a0d992f48d96 Authentication API recovered Main API recovered https://status.dermloop.io/ Thu, 18 Jun 2026 19:16:45 +0000 https://status.dermloop.io/#14ebd20863d1d837d8f60c4f288fb4283bad80d68dd1384219c666e899e38f7a Main API recovered Realtime API recovered https://status.dermloop.io/ Thu, 18 Jun 2026 19:16:40 +0000 https://status.dermloop.io/#bc08b67fc6558dda241b563461970eae9316858e355cccf28bdbf3fc472434d2 Realtime API recovered Authentication API went down https://status.dermloop.io/ Thu, 18 Jun 2026 19:16:12 +0000 https://status.dermloop.io/#3099dc133be963421ae7efcb346107da7f381256d0985e7a9649a0d992f48d96 Authentication API went down Main API went down https://status.dermloop.io/ Thu, 18 Jun 2026 19:16:10 +0000 https://status.dermloop.io/#14ebd20863d1d837d8f60c4f288fb4283bad80d68dd1384219c666e899e38f7a Main API went down Realtime API went down https://status.dermloop.io/ Thu, 18 Jun 2026 19:16:08 +0000 https://status.dermloop.io/#bc08b67fc6558dda241b563461970eae9316858e355cccf28bdbf3fc472434d2 Realtime API went down Desktop recovered https://status.dermloop.io/ Sat, 06 Jun 2026 17:38:27 +0000 https://status.dermloop.io/#3b464330f1c10ddeddc7b7e8eb0032f85ee8dd52664e621a17cfca6516539a28 Desktop recovered Desktop went down https://status.dermloop.io/ Sat, 06 Jun 2026 17:37:50 +0000 https://status.dermloop.io/#3b464330f1c10ddeddc7b7e8eb0032f85ee8dd52664e621a17cfca6516539a28 Desktop went down Main API recovered https://status.dermloop.io/ Wed, 03 Jun 2026 08:36:07 +0000 https://status.dermloop.io/#0961398de02fbe5c55e098c827962bd563867a01e479a77e0b2ed5d5dcb3a373 Main API recovered Main API went down https://status.dermloop.io/ Wed, 03 Jun 2026 08:35:09 +0000 https://status.dermloop.io/#0961398de02fbe5c55e098c827962bd563867a01e479a77e0b2ed5d5dcb3a373 Main API went down Images are temporarily unavailable https://status.dermloop.io/incident/527258 Wed, 12 Mar 2025 21:14:00 -0000 https://status.dermloop.io/incident/527258#2ad0afae87b4098902b70c1f417b56395dea5bf62f41645818c4b881450b110c Images are available once again Images are temporarily unavailable https://status.dermloop.io/incident/527258 Wed, 12 Mar 2025 20:57:00 -0000 https://status.dermloop.io/incident/527258#b5a022894f6de59ea01c31b0469387240b0fcbece2d6fbf41d43f852d6d29840 Images are currently unavailable due to an issue at our infrastructure provider. Updates being rolled out https://status.dermloop.io/incident/478102 Sun, 15 Dec 2024 20:00:32 -0000 https://status.dermloop.io/incident/478102#c7bbf93dde7c4190556cf3ed779e1098b021af76ac3f0c7294746b334981e479 Updates are being rolled out. Dermloop might temporarily be unavailable. Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Tue, 19 Nov 2024 22:00:20 -0000 https://status.dermloop.io/incident/464367#36ac22c350ed7244e880dea8a3cf67ad43ebfb9d6282041c8a7817a00126364e Users might experience instability across the entire platform. Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 21:00:00 -0000 https://status.dermloop.io/incident/227880#f896608efc3adc4461e34b3977750c8dc1ebec0a521ef17483c72f0bf1b60d28 Maintenance completed Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 17:00:00 -0000 https://status.dermloop.io/incident/227880#72520ca341f8a1738aa2ed2ce9e52a972f0fabe90f1de3bdefa24fe78d942610 Our team is migrating the entire infrastructure from Microsoft Azure to a european cloud provider. Clinical services will be unavailable during the period. Learn and other apps should not be affected. Though degraded performance might occur.