Incidents | Dermloop Incidents reported on status page for Dermloop https://status.dermloop.io/ https://d1lppblt9t2x15.cloudfront.net/logos/55fdf6c9c09bf23c9cb4856363784556.png Incidents | Dermloop https://status.dermloop.io/ en Authentication API recovered https://status.dermloop.io/ Tue, 09 Dec 2025 10:39:32 +0000 https://status.dermloop.io/#d2ed774f698da9455282eb81d336aef9d517c0638bf50e1d29bda076db0f7d7a Authentication API recovered Authentication API went down https://status.dermloop.io/ Tue, 09 Dec 2025 10:38:25 +0000 https://status.dermloop.io/#d2ed774f698da9455282eb81d336aef9d517c0638bf50e1d29bda076db0f7d7a Authentication API went down Realtime API recovered https://status.dermloop.io/ Tue, 02 Dec 2025 19:56:29 +0000 https://status.dermloop.io/#b7d61040bc8a77ecab0f80d417abeb6e1ac5532b8dd7f3701716a39d0d8fb9e3 Realtime API recovered Authentication API recovered https://status.dermloop.io/ Tue, 02 Dec 2025 19:56:29 +0000 https://status.dermloop.io/#e1085d4add36f52770a1b065fa0c15d721eeba48c2854bd03a99556d7d7d2876 Authentication API recovered Main API recovered https://status.dermloop.io/ Tue, 02 Dec 2025 19:56:28 +0000 https://status.dermloop.io/#ef782fe2878a383c7a15f04a78f7d2c33c3f399cb551eb64d28adc9b46c97919 Main API recovered Desktop recovered https://status.dermloop.io/ Tue, 02 Dec 2025 19:56:19 +0000 https://status.dermloop.io/#5865d579e08828af9c0ecb5ebfe7f0c9e1cc4e33d99962acf9ca528fb6b45737 Desktop recovered Desktop went down https://status.dermloop.io/ Tue, 02 Dec 2025 19:52:41 +0000 https://status.dermloop.io/#5865d579e08828af9c0ecb5ebfe7f0c9e1cc4e33d99962acf9ca528fb6b45737 Desktop went down Realtime API went down https://status.dermloop.io/ Tue, 02 Dec 2025 19:52:28 +0000 https://status.dermloop.io/#b7d61040bc8a77ecab0f80d417abeb6e1ac5532b8dd7f3701716a39d0d8fb9e3 Realtime API went down Main API went down https://status.dermloop.io/ Tue, 02 Dec 2025 19:52:01 +0000 https://status.dermloop.io/#ef782fe2878a383c7a15f04a78f7d2c33c3f399cb551eb64d28adc9b46c97919 Main API went down Authentication API went down https://status.dermloop.io/ Tue, 02 Dec 2025 19:51:33 +0000 https://status.dermloop.io/#e1085d4add36f52770a1b065fa0c15d721eeba48c2854bd03a99556d7d7d2876 Authentication API went down Main API recovered https://status.dermloop.io/ Tue, 25 Nov 2025 15:07:51 +0000 https://status.dermloop.io/#44c69f09225c156c1294639b3d628e15a0b4918e12bb5d00d5ef5ab28a63f764 Main API recovered Main API went down https://status.dermloop.io/ Tue, 25 Nov 2025 15:07:21 +0000 https://status.dermloop.io/#44c69f09225c156c1294639b3d628e15a0b4918e12bb5d00d5ef5ab28a63f764 Main API went down Realtime API recovered https://status.dermloop.io/ Fri, 14 Nov 2025 16:06:13 +0000 https://status.dermloop.io/#bd96e029e63bc99a7138a5360f4eb55ee3f89cc4badca77682c722a9f4a68639 Realtime API recovered Authentication API recovered https://status.dermloop.io/ Fri, 14 Nov 2025 16:06:13 +0000 https://status.dermloop.io/#33f61f73920cbebcff85184aa0f86cb43dbb12edc81048f89a781bb5b88fb314 Authentication API recovered Main API recovered https://status.dermloop.io/ Fri, 14 Nov 2025 16:06:13 +0000 https://status.dermloop.io/#d062729c63b50f9fd219438f29c590a6f91f31b9f706e41cc96e3f24d92b945b Main API recovered Authentication API went down https://status.dermloop.io/ Fri, 14 Nov 2025 16:05:17 +0000 https://status.dermloop.io/#33f61f73920cbebcff85184aa0f86cb43dbb12edc81048f89a781bb5b88fb314 Authentication API went down Realtime API went down https://status.dermloop.io/ Fri, 14 Nov 2025 16:05:17 +0000 https://status.dermloop.io/#bd96e029e63bc99a7138a5360f4eb55ee3f89cc4badca77682c722a9f4a68639 Realtime API went down Main API went down https://status.dermloop.io/ Fri, 14 Nov 2025 16:05:16 +0000 https://status.dermloop.io/#d062729c63b50f9fd219438f29c590a6f91f31b9f706e41cc96e3f24d92b945b Main API went down Desktop recovered https://status.dermloop.io/ Thu, 13 Nov 2025 19:02:57 +0000 https://status.dermloop.io/#a5c2ea119801f2b02475d8354e9f529e94be2bc050bd6336b7b56f0a812c8f84 Desktop recovered Authentication API recovered https://status.dermloop.io/ Thu, 13 Nov 2025 19:02:38 +0000 https://status.dermloop.io/#df8584296d6ff46a1a824133e6c7932dfa8c2ad73da23e2843d23a25b27d80f3 Authentication API recovered Realtime API recovered https://status.dermloop.io/ Thu, 13 Nov 2025 19:02:37 +0000 https://status.dermloop.io/#47edfb9b0e5995c65505e9f7c762d8eb05a33c659be07ec1a78e9c96145015ea Realtime API recovered Main API recovered https://status.dermloop.io/ Thu, 13 Nov 2025 19:02:37 +0000 https://status.dermloop.io/#1ea66c309bb11372818a6520b92f42effa3bce9940e1c6e1b88af0eed8676535 Main API recovered Desktop went down https://status.dermloop.io/ Thu, 13 Nov 2025 19:02:24 +0000 https://status.dermloop.io/#a5c2ea119801f2b02475d8354e9f529e94be2bc050bd6336b7b56f0a812c8f84 Desktop went down Main API went down https://status.dermloop.io/ Thu, 13 Nov 2025 19:01:42 +0000 https://status.dermloop.io/#1ea66c309bb11372818a6520b92f42effa3bce9940e1c6e1b88af0eed8676535 Main API went down Authentication API went down https://status.dermloop.io/ Thu, 13 Nov 2025 19:01:41 +0000 https://status.dermloop.io/#df8584296d6ff46a1a824133e6c7932dfa8c2ad73da23e2843d23a25b27d80f3 Authentication API went down Realtime API went down https://status.dermloop.io/ Thu, 13 Nov 2025 19:01:40 +0000 https://status.dermloop.io/#47edfb9b0e5995c65505e9f7c762d8eb05a33c659be07ec1a78e9c96145015ea Realtime API went down Authentication API recovered https://status.dermloop.io/ Thu, 13 Nov 2025 18:13:07 +0000 https://status.dermloop.io/#57f39deee2da8db91cd3abdae3adbbb7dd8f82bc03334924a0c714763a2e1455 Authentication API recovered Realtime API recovered https://status.dermloop.io/ Thu, 13 Nov 2025 18:13:06 +0000 https://status.dermloop.io/#1a91ce303cadc5a871417b17068b21f3aeedf1f56f702c3249755df6441a32fa Realtime API recovered Main API recovered https://status.dermloop.io/ Thu, 13 Nov 2025 18:13:06 +0000 https://status.dermloop.io/#a7f6e10e2dde278589df8c95ce63893be445d709fa00f27a2d9af8a007b3b00d Main API recovered Authentication API went down https://status.dermloop.io/ Thu, 13 Nov 2025 18:12:11 +0000 https://status.dermloop.io/#57f39deee2da8db91cd3abdae3adbbb7dd8f82bc03334924a0c714763a2e1455 Authentication API went down Realtime API went down https://status.dermloop.io/ Thu, 13 Nov 2025 18:12:10 +0000 https://status.dermloop.io/#1a91ce303cadc5a871417b17068b21f3aeedf1f56f702c3249755df6441a32fa Realtime API went down Main API went down https://status.dermloop.io/ Thu, 13 Nov 2025 18:12:10 +0000 https://status.dermloop.io/#a7f6e10e2dde278589df8c95ce63893be445d709fa00f27a2d9af8a007b3b00d Main API went down Desktop recovered https://status.dermloop.io/ Wed, 05 Nov 2025 09:58:26 +0000 https://status.dermloop.io/#e63d151e198ef5fbc6d79b2fa5f469c9a11d124d1d06f9c2e5e28e6e88fb5a47 Desktop recovered Desktop went down https://status.dermloop.io/ Wed, 05 Nov 2025 09:47:54 +0000 https://status.dermloop.io/#e63d151e198ef5fbc6d79b2fa5f469c9a11d124d1d06f9c2e5e28e6e88fb5a47 Desktop went down Main API recovered https://status.dermloop.io/ Wed, 05 Nov 2025 07:48:57 +0000 https://status.dermloop.io/#f6069bca60a060e37d31c3f8ccb4da9edce5232f6701e623e1c94354078ead7a Main API recovered Desktop recovered https://status.dermloop.io/ Wed, 05 Nov 2025 07:43:45 +0000 https://status.dermloop.io/#54494c347ade7f31b9ae8f1d8657fb17074d92c16558f4982c21bb5af1cccc32 Desktop recovered Desktop went down https://status.dermloop.io/ Wed, 05 Nov 2025 07:42:18 +0000 https://status.dermloop.io/#54494c347ade7f31b9ae8f1d8657fb17074d92c16558f4982c21bb5af1cccc32 Desktop went down Main API went down https://status.dermloop.io/ Wed, 05 Nov 2025 05:57:15 +0000 https://status.dermloop.io/#f6069bca60a060e37d31c3f8ccb4da9edce5232f6701e623e1c94354078ead7a Main API went down Desktop recovered https://status.dermloop.io/ Wed, 29 Oct 2025 17:13:38 +0000 https://status.dermloop.io/#6c14f6c2866d1e8c23795b1d2c8d1eed6e95e09d9c3df33f30f9b0fd478ac10f Desktop recovered Desktop went down https://status.dermloop.io/ Wed, 29 Oct 2025 15:45:45 +0000 https://status.dermloop.io/#6c14f6c2866d1e8c23795b1d2c8d1eed6e95e09d9c3df33f30f9b0fd478ac10f Desktop went down Authentication API recovered https://status.dermloop.io/ Tue, 14 Oct 2025 10:07:57 +0000 https://status.dermloop.io/#eda357642d5a889f2bc4ab76a192cbb7287fb64b64a24ce53cee90bc27c67498 Authentication API recovered Realtime API recovered https://status.dermloop.io/ Tue, 14 Oct 2025 10:07:57 +0000 https://status.dermloop.io/#2204c2a0dc2a0ef222ee86c37501df0d258c66020a627e801ba8582e9f684162 Realtime API recovered Realtime API went down https://status.dermloop.io/ Tue, 14 Oct 2025 10:07:17 +0000 https://status.dermloop.io/#2204c2a0dc2a0ef222ee86c37501df0d258c66020a627e801ba8582e9f684162 Realtime API went down Authentication API went down https://status.dermloop.io/ Tue, 14 Oct 2025 10:07:17 +0000 https://status.dermloop.io/#eda357642d5a889f2bc4ab76a192cbb7287fb64b64a24ce53cee90bc27c67498 Authentication API went down Desktop recovered https://status.dermloop.io/ Mon, 06 Oct 2025 01:17:23 +0000 https://status.dermloop.io/#df974cf6c2917f4170fae1940bb2bd047686c85c15b0dc3a2ad4e3d1f4c0979f Desktop recovered Desktop went down https://status.dermloop.io/ Mon, 06 Oct 2025 01:00:14 +0000 https://status.dermloop.io/#df974cf6c2917f4170fae1940bb2bd047686c85c15b0dc3a2ad4e3d1f4c0979f Desktop went down Desktop recovered https://status.dermloop.io/ Fri, 03 Oct 2025 22:54:14 +0000 https://status.dermloop.io/#7535f76b02238c6a7d23df536dda6f25f385dfe76415b9c5cf2fe4fffbff4b33 Desktop recovered Desktop went down https://status.dermloop.io/ Fri, 03 Oct 2025 22:43:08 +0000 https://status.dermloop.io/#7535f76b02238c6a7d23df536dda6f25f385dfe76415b9c5cf2fe4fffbff4b33 Desktop went down Authentication API recovered https://status.dermloop.io/ Sun, 28 Sep 2025 17:10:29 +0000 https://status.dermloop.io/#1f61e4830569eec66936be1609555a234da2a935dc2121e5ca5c0e7954a7fc67 Authentication API recovered Authentication API went down https://status.dermloop.io/ Sun, 28 Sep 2025 17:05:27 +0000 https://status.dermloop.io/#1f61e4830569eec66936be1609555a234da2a935dc2121e5ca5c0e7954a7fc67 Authentication API went down Main API recovered https://status.dermloop.io/ Wed, 24 Sep 2025 04:27:17 +0000 https://status.dermloop.io/#1fb6660f8c0ecef552010e46ffd9278787ccf28a3b3e9922297d18d88e9bd7a9 Main API recovered Main API went down https://status.dermloop.io/ Wed, 24 Sep 2025 04:10:12 +0000 https://status.dermloop.io/#1fb6660f8c0ecef552010e46ffd9278787ccf28a3b3e9922297d18d88e9bd7a9 Main API went down Images are temporarily unavailable https://status.dermloop.io/incident/527258 Wed, 12 Mar 2025 21:14:00 -0000 https://status.dermloop.io/incident/527258#2ad0afae87b4098902b70c1f417b56395dea5bf62f41645818c4b881450b110c Images are available once again Images are temporarily unavailable https://status.dermloop.io/incident/527258 Wed, 12 Mar 2025 21:14:00 -0000 https://status.dermloop.io/incident/527258#2ad0afae87b4098902b70c1f417b56395dea5bf62f41645818c4b881450b110c Images are available once again Images are temporarily unavailable https://status.dermloop.io/incident/527258 Wed, 12 Mar 2025 20:57:00 -0000 https://status.dermloop.io/incident/527258#b5a022894f6de59ea01c31b0469387240b0fcbece2d6fbf41d43f852d6d29840 Images are currently unavailable due to an issue at our infrastructure provider. Images are temporarily unavailable https://status.dermloop.io/incident/527258 Wed, 12 Mar 2025 20:57:00 -0000 https://status.dermloop.io/incident/527258#b5a022894f6de59ea01c31b0469387240b0fcbece2d6fbf41d43f852d6d29840 Images are currently unavailable due to an issue at our infrastructure provider. Updates being rolled out https://status.dermloop.io/incident/478102 Sun, 15 Dec 2024 22:00:32 -0000 https://status.dermloop.io/incident/478102#ee3b2331a267a7c07cd61aa3c2f41f44db00fd49814769b79c99f85e81fe4578 Maintenance completed Updates being rolled out https://status.dermloop.io/incident/478102 Sun, 15 Dec 2024 22:00:32 -0000 https://status.dermloop.io/incident/478102#ee3b2331a267a7c07cd61aa3c2f41f44db00fd49814769b79c99f85e81fe4578 Maintenance completed Updates being rolled out https://status.dermloop.io/incident/478102 Sun, 15 Dec 2024 22:00:32 -0000 https://status.dermloop.io/incident/478102#ee3b2331a267a7c07cd61aa3c2f41f44db00fd49814769b79c99f85e81fe4578 Maintenance completed Updates being rolled out https://status.dermloop.io/incident/478102 Sun, 15 Dec 2024 22:00:32 -0000 https://status.dermloop.io/incident/478102#ee3b2331a267a7c07cd61aa3c2f41f44db00fd49814769b79c99f85e81fe4578 Maintenance completed Updates being rolled out https://status.dermloop.io/incident/478102 Sun, 15 Dec 2024 20:00:32 -0000 https://status.dermloop.io/incident/478102#c7bbf93dde7c4190556cf3ed779e1098b021af76ac3f0c7294746b334981e479 Updates are being rolled out. Dermloop might temporarily be unavailable. Updates being rolled out https://status.dermloop.io/incident/478102 Sun, 15 Dec 2024 20:00:32 -0000 https://status.dermloop.io/incident/478102#c7bbf93dde7c4190556cf3ed779e1098b021af76ac3f0c7294746b334981e479 Updates are being rolled out. Dermloop might temporarily be unavailable. Updates being rolled out https://status.dermloop.io/incident/478102 Sun, 15 Dec 2024 20:00:32 -0000 https://status.dermloop.io/incident/478102#c7bbf93dde7c4190556cf3ed779e1098b021af76ac3f0c7294746b334981e479 Updates are being rolled out. Dermloop might temporarily be unavailable. Updates being rolled out https://status.dermloop.io/incident/478102 Sun, 15 Dec 2024 20:00:32 -0000 https://status.dermloop.io/incident/478102#c7bbf93dde7c4190556cf3ed779e1098b021af76ac3f0c7294746b334981e479 Updates are being rolled out. Dermloop might temporarily be unavailable. Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Wed, 20 Nov 2024 01:00:20 -0000 https://status.dermloop.io/incident/464367#4271d6494da1a2b17028f8a782c034415a62afd70b6292910233caeafd8bc760 Maintenance completed Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Wed, 20 Nov 2024 01:00:20 -0000 https://status.dermloop.io/incident/464367#4271d6494da1a2b17028f8a782c034415a62afd70b6292910233caeafd8bc760 Maintenance completed Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Wed, 20 Nov 2024 01:00:20 -0000 https://status.dermloop.io/incident/464367#4271d6494da1a2b17028f8a782c034415a62afd70b6292910233caeafd8bc760 Maintenance completed Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Wed, 20 Nov 2024 01:00:20 -0000 https://status.dermloop.io/incident/464367#4271d6494da1a2b17028f8a782c034415a62afd70b6292910233caeafd8bc760 Maintenance completed Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Wed, 20 Nov 2024 01:00:20 -0000 https://status.dermloop.io/incident/464367#4271d6494da1a2b17028f8a782c034415a62afd70b6292910233caeafd8bc760 Maintenance completed Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Tue, 19 Nov 2024 22:00:20 -0000 https://status.dermloop.io/incident/464367#36ac22c350ed7244e880dea8a3cf67ad43ebfb9d6282041c8a7817a00126364e Users might experience instability across the entire platform. Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Tue, 19 Nov 2024 22:00:20 -0000 https://status.dermloop.io/incident/464367#36ac22c350ed7244e880dea8a3cf67ad43ebfb9d6282041c8a7817a00126364e Users might experience instability across the entire platform. Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Tue, 19 Nov 2024 22:00:20 -0000 https://status.dermloop.io/incident/464367#36ac22c350ed7244e880dea8a3cf67ad43ebfb9d6282041c8a7817a00126364e Users might experience instability across the entire platform. Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Tue, 19 Nov 2024 22:00:20 -0000 https://status.dermloop.io/incident/464367#36ac22c350ed7244e880dea8a3cf67ad43ebfb9d6282041c8a7817a00126364e Users might experience instability across the entire platform. Updates to Dermloop infrastructure https://status.dermloop.io/incident/464367 Tue, 19 Nov 2024 22:00:20 -0000 https://status.dermloop.io/incident/464367#36ac22c350ed7244e880dea8a3cf67ad43ebfb9d6282041c8a7817a00126364e Users might experience instability across the entire platform. Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 21:00:00 -0000 https://status.dermloop.io/incident/227880#f896608efc3adc4461e34b3977750c8dc1ebec0a521ef17483c72f0bf1b60d28 Maintenance completed Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 21:00:00 -0000 https://status.dermloop.io/incident/227880#f896608efc3adc4461e34b3977750c8dc1ebec0a521ef17483c72f0bf1b60d28 Maintenance completed Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 21:00:00 -0000 https://status.dermloop.io/incident/227880#f896608efc3adc4461e34b3977750c8dc1ebec0a521ef17483c72f0bf1b60d28 Maintenance completed Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 21:00:00 -0000 https://status.dermloop.io/incident/227880#f896608efc3adc4461e34b3977750c8dc1ebec0a521ef17483c72f0bf1b60d28 Maintenance completed Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 21:00:00 -0000 https://status.dermloop.io/incident/227880#f896608efc3adc4461e34b3977750c8dc1ebec0a521ef17483c72f0bf1b60d28 Maintenance completed Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 17:00:00 -0000 https://status.dermloop.io/incident/227880#72520ca341f8a1738aa2ed2ce9e52a972f0fabe90f1de3bdefa24fe78d942610 Our team is migrating the entire infrastructure from Microsoft Azure to a european cloud provider. Clinical services will be unavailable during the period. Learn and other apps should not be affected. Though degraded performance might occur. Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 17:00:00 -0000 https://status.dermloop.io/incident/227880#72520ca341f8a1738aa2ed2ce9e52a972f0fabe90f1de3bdefa24fe78d942610 Our team is migrating the entire infrastructure from Microsoft Azure to a european cloud provider. Clinical services will be unavailable during the period. Learn and other apps should not be affected. Though degraded performance might occur. Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 17:00:00 -0000 https://status.dermloop.io/incident/227880#72520ca341f8a1738aa2ed2ce9e52a972f0fabe90f1de3bdefa24fe78d942610 Our team is migrating the entire infrastructure from Microsoft Azure to a european cloud provider. Clinical services will be unavailable during the period. Learn and other apps should not be affected. Though degraded performance might occur. Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 17:00:00 -0000 https://status.dermloop.io/incident/227880#72520ca341f8a1738aa2ed2ce9e52a972f0fabe90f1de3bdefa24fe78d942610 Our team is migrating the entire infrastructure from Microsoft Azure to a european cloud provider. Clinical services will be unavailable during the period. Learn and other apps should not be affected. Though degraded performance might occur. Migration of infrastructure https://status.dermloop.io/incident/227880 Mon, 03 Jul 2023 17:00:00 -0000 https://status.dermloop.io/incident/227880#72520ca341f8a1738aa2ed2ce9e52a972f0fabe90f1de3bdefa24fe78d942610 Our team is migrating the entire infrastructure from Microsoft Azure to a european cloud provider. Clinical services will be unavailable during the period. Learn and other apps should not be affected. Though degraded performance might occur.